Privacy Policy
Last updated: April 21, 2026
Introduction
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Company Information
Company: IR-Tech Solutions
Country: Pakistan
Address: Maple Homes Society, Mukarram Shah Street, House #2, Banigala
Information We Collect
- Email address
- Name and phone number
- Address and city information
- Usage and device data
- Photos from camera or gallery
- Order, customer, and measurement data
How We Use Your Data
Provide and maintain our services
Manage user accounts and registrations
Process orders and subscriptions
Send updates, notifications, and reminders
Provide customer support
Improve the app experience and analytics
Prevent misuse and improve security
Manage user requests and communication
Sharing of Information
We may share Your Personal Data with service providers, affiliates, business partners, or authorities when required by law. We may also share data during mergers, acquisitions, or business transfers.
We do not sell Your Personal Data to third parties.
Data Retention
We retain Personal Data only as long as needed for legal, operational, and support purposes.
- User accounts: up to 24 months after closure
- Support tickets: up to 24 months
- Chat history: up to 24 months
- Usage logs and analytics: up to 24 months
Your Rights
You may request to access, update, correct, or delete Your Personal Data. You may also contact us to learn more about how Your data is stored and processed.
Children's Privacy
Our Service does not knowingly collect information from anyone under the age of 16. If we discover such data has been collected, we will remove it as soon as possible.
Security
We use commercially reasonable measures to protect Your Personal Data. However, no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Contact Us
If you have any questions about this Privacy Policy, you can contact us using the details below:
IR-Tech Solutions
Email: irtech.solutions.team@gmail.com
Phone: +92 311 5449525
Address: Maple Homes Society, Mukarram Shah Street, House #2, Banigala, Pakistan